
6 Best Online Clinics in Canada (2026)
Tia Health and TELUS Health MyCare are free for ON/AB/BC residents with a health card. Maple is the only 24/7 platform. Science & Humans is the only hormone-specialist on this list. Felix offers the most affordable per-visit pricing at ~$40. Rocket Doctor extends access into rural and pharmacy-integrated networks.
Millions of Canadians don't have a family doctor. For those who do, getting an appointment can still mean days or weeks of waiting for something that could be sorted in a 10-minute conversation. Online clinics have changed that, making it possible to see a licensed Canadian doctor or specialist from your phone, often the same day.
But the options have grown quickly, and not all platforms work the same way. Some are free with your health card, others charge per visit or require a membership. Some connect you to a GP within minutes, others are built around specialist care or specific conditions. This guide compares the best online clinics in Canada on what actually matters to patients: access, cost, coverage, and quality of care.
Key takeaways
- Tia Health and TELUS Health MyCare are free for residents of Ontario, Alberta, and BC with a valid health card
- Maple is the only platform on this list offering 24/7 on-demand access to a doctor, any time of day
- Science & Humans is the only hormone-specialist clinic on this list, offering dedicated programs for both men and women
- Felix offers the broadest everyday-care catalogue at one of the lowest per-visit prices in Canada
- Rocket Doctor's pharmacy integration program brings virtual care into rural and underserved communities
6 best online clinics in Canada at a glance
| Clinic | Type | Fully online | Provincial health plan coverage | Locations covered |
|---|---|---|---|---|
| Science & Humans | Hormone specialist | ✅ | N/A (private clinic) | 9 provinces |
| Maple | General health | ✅ | ⚠️ Partial | National |
| Tia Health | General health | ⚠️ Partial | ✅ ON, AB, BC, QC | National |
| TELUS Health MyCare | General health | ⚠️ Partial | ✅ ON, AB, BC | National |
| Felix | General health | ✅ | N/A (private clinic) | National |
| Rocket Doctor | General health | ⚠️ Partial | ⚠️ Partial | National |
This shortlist applies four filters: genuinely consumer-facing, Canada-based, staffed by licensed Canadian clinicians, and offering a meaningful range of services beyond a single condition or prescription type. Each platform also allows patients to book directly without a referral and operates under Canadian privacy and healthcare regulations including PIPEDA and provincial health information acts (PHIPA in Ontario, etc.).
1. Science & Humans
Science & Humans is Canada's most comprehensive online hormone clinic, offering end-to-end hormone care for both men and women. The platform uses a 13+ biomarker blood panel to evaluate hormonal health in depth, with blood work requisitions issued within 24 hours and consultations typically scheduled within days of results.
All medications are Health Canada-authorised and delivered to your door from licensed Canadian pharmacies. The platform takes an integrative, functional approach, evaluating the endocrine, metabolic, cardiovascular, and neurological systems together rather than treating symptoms in isolation.
Programs offered
| Women's programs | Men's programs |
|---|---|
| Perimenopause & menopause | Hormone health (testosterone optimisation) |
| Early reproductive hormone health | Erectile dysfunction |
| Weight optimisation | Weight optimisation |
| Prescription skincare | Hair regrowth |
| Hair regrowth | — |
Pricing
| Step | What's included | Cost |
|---|---|---|
| 1 | Assessment & blood work | $1 |
| 2 | Video consultation & care plan | $150 |
| 3 | Ongoing care | $200 / 3 months |
Why we recommend it
- The only hormone-specialist platform on this list, offering dedicated programs for both men and women with a 13+ biomarker panel as standard.
- Both bioidentical and traditional HRT options are available, allowing clinicians to tailor treatment to each patient rather than defaulting to a one-size-fits-all approach.
- At $200 per quarter, ongoing care includes consultations, lab reviews, and treatment adjustments — solid value compared to paying separately at a traditional clinic.
2. Maple
Maple is one of Canada's largest and most established virtual care platforms, offering 24/7 access to licensed doctors and nurse practitioners across the country. It connects patients via text, audio, or video with no referral required, and covers a wide range of conditions from everyday illnesses to specialist care. Maple is available across Canada and is partially covered by provincial health plans in select provinces.
Programs offered
- Dermatology
- Mental health (physician and therapist)
- Dietitian
- Endocrinologist
- Migraine specialist
- Functional medicine
- Naturopathic doctor
- Paediatrics
- Psychology
- Respirology
- Skin health & care
- Sleep therapy
- Weight management
Pricing
| Option | What's included | Cost |
|---|---|---|
| Single GP visit | One-time consultation | $210 |
| Membership | Unlimited daily visits for whole family | $85 / month |
| Specialist visits | Varies by specialty | Contact for pricing |
Why we recommend it
- The only platform on this list offering 24/7 on-demand access to a doctor, making it the strongest option for patients who need care outside regular hours.
- Available across all provinces with a broad range of specialists accessible through a single platform.
3. Tia Health
Tia Health is a Canadian virtual care platform and part of WELL Health Technologies, Canada's largest outpatient clinic network. It connects patients with family doctors, nurse practitioners, and specialists via phone, video, or secure messaging, with no referral required.
Tia Health is free for residents of Ontario, Quebec, Alberta, and British Columbia with a valid provincial health card. For patients in other provinces, appointments start at $55. While most care is delivered virtually, some cases may require an in-person follow-up depending on the condition.
Programs offered
- Weight loss (GLP-1)
- General walk-in
- Mental health
- Cold & flu
- UTI
- Birth control / Plan B
- Skin issues
Pricing
| Option | What's included | Cost |
|---|---|---|
| ON, AB, BC & QC residents (with health card) | Full virtual consultation | Free |
| All other provinces | Per visit | From $55 |
Why we recommend it
- Free for residents of Ontario, Quebec, Alberta, and BC with a valid health card, making it the most cost-accessible option for the majority of Canadians on this list.
- Patients can choose their preferred provider and build an ongoing care relationship, supporting continuity rather than one-off transactional consultations.
- As part of Canada's largest outpatient clinic network, it carries a level of clinical infrastructure and credibility that few purely digital platforms can match.
4. TELUS Health MyCare
TELUS Health MyCare is a Canadian virtual care platform backed by TELUS, one of Canada's largest companies. It offers access to doctors, nurse practitioners, dietitians, psychologists, and mental health counsellors through a dedicated mobile app.
Services are free in Ontario, Alberta, and BC with a valid health card. While most care is delivered virtually, TELUS Health MyCare also operates physical clinics for cases that require in-person assessment.
Programs offered
- Primary care (GP & NP visits)
- Mental health counselling
- Menopause & perimenopause care
- Weight management (GLP-1)
- Dietitian consultations
- Psychology services
Pricing
Free for ON, AB, and BC residents with a valid health card. Other pricing varies by service — check the TELUS Health MyCare app for current rates.
Why we recommend it
- Free in Ontario, Alberta, and BC with a valid health card, covering a large portion of the Canadian population at no cost.
- Dedicated Menopause Care program is led by certified practitioners, making it one of the few general health platforms with a structured, specialist-led women's health offering.
- Available in multiple languages including French, making it one of the more accessible platforms for Canada's bilingual and multicultural population.
5. Felix Health
Felix is a Canada-wide on-demand health platform serving over 1.5 million Canadian patients, with two provincially licensed pharmacies covering both eastern and western Canada. It offers treatment across a broad range of everyday and chronic health conditions, with licensed nurse practitioners and MDs handling all consultations. All medications are delivered free to your door, and Felix supports direct insurance billing.
Programs offered
| Everyday health | Sexual health | Skin & hair | Proactive health | Mental health |
|---|---|---|---|---|
| Weight loss (GLP-1) | Erectile dysfunction | Acne | Longevity | Anxiety |
| Menopause | Birth control | Hair loss | Fertility | Depression |
| Smoking cessation | Cold sores | Melasma | Metabolic health | — |
| Migraines | Genital herpes | Rosacea | — | — |
| STI · Allergies · Acid reflux | PrEP · Premature ejaculation | — | — | — |
| Diabetes | — | — | — | — |
Pricing
| Step | What's included | Cost |
|---|---|---|
| Online visit | Assessment & prescription (valid up to 1 year) | $40 |
| Medication | Delivered free to your door | Varies by prescription |
| Ongoing support | Practitioner & pharmacist messaging | Included |
Why we recommend it
- At $40 per visit with direct insurance billing, Felix offers one of the most accessible and affordable entry points for online healthcare in Canada.
- Treatment categories span hormones, weight, skin, sexual health, and mental health, so it works well for patients managing multiple health concerns on one platform.
- Free nationwide delivery through two provincially licensed pharmacies means consistent access regardless of which province you are in.
6. Rocket Doctor
Rocket Doctor is a Canadian AI-powered virtual care platform offering on-demand access to licensed physicians and specialists. It operates across Canada with a growing pharmacy integration program that brings virtual care directly into community pharmacies, particularly in rural and underserved areas.
Rocket Doctor is free for residents of Alberta and BC with a valid health card. In Ontario, primary care visits are no longer covered by OHIP following recent policy changes, though specialist care including substance use services remains OHIP-covered. While most care is delivered virtually, some diagnostic tests may require an in-person visit to a lab or clinic.
Programs offered
- General & urgent care
- Specialist care
- Mental health & substance use
- Prescription renewals
- Lab requisitions & referrals
Pricing
Varies by location and health coverage — confirm directly with Rocket Doctor before booking.
Why we recommend it
- Pharmacy integration program brings virtual care to rural and underserved communities across Canada, filling a gap that most urban-focused platforms leave unaddressed.
- Free for residents of Alberta and BC with a health card, and specialist care remains OHIP-covered in Ontario, making it a cost-effective option depending on your province and care needs.
- AI-powered platform with a track record of clinical innovation and active partnerships across Canada.
How to choose the right online clinic
Not every online clinic will suit every patient. The right choice depends on your province, health needs, and budget. These questions can help you narrow it down before you commit.
- Is the clinic covered by your provincial health plan, or will you be paying out of pocket?
- Does it offer the specific type of care you need — general health, specialist, or condition-specific?
- Is the process fully virtual, or will you need to visit a lab or clinic in person at some point?
- Can you choose and build a relationship with a preferred provider, or does it connect you to whoever is available?
- Does it offer prescription delivery, or will you need to pick up medications yourself?
- Is it available in your province, and does it support your preferred language?
Limitations and open questions
Provincial coverage and pricing change frequently. The figures here reflect published rates at the time of writing; verify on each platform's site before booking. This guide also excludes pure pharmacy-prescription platforms (no clinician consultation) and US-based telehealth services that don't serve Canadian patients.
Conclusion
Online clinics in Canada have come a long way in a short time. Whether you need a quick prescription, a specialist referral, or ongoing hormone care, there is a platform built for it. The best one for you depends on where you live, what you need, and how much you want to pay.
For Canadians in Ontario, Quebec, Alberta, and BC, Tia Health and TELUS Health MyCare offer free access with a health card. For round-the-clock convenience, Maple is hard to beat. For hormone-specific care, Science & Humans remains the most comprehensive specialist option in the country. And for broad everyday health needs at an affordable per-visit price, Felix covers more ground than almost any other platform on this list.
Frequently asked questions
Do I need a referral to use an online clinic in Canada?
No. All platforms on this list allow patients to book directly without a referral from a family doctor.
Are online clinic visits covered by provincial health insurance?
It depends on the platform and your province. Tia Health and TELUS Health MyCare are free in Ontario, Alberta, and BC with a valid health card. Maple is partially covered in select provinces. Felix and Science & Humans are private and not covered by provincial plans.
Can I get a prescription through an online clinic?
Yes. All platforms on this list can issue prescriptions at the discretion of the treating clinician. Felix and Science & Humans also offer free home delivery of medications.
Is my personal health information safe with these platforms?
Yes. All platforms on this list are required to comply with Canadian privacy regulations including PIPEDA and provincial health information acts such as PHIPA in Ontario. Patient data is stored on Canadian servers.
Which clinic is best for hormone-specific care?
Science & Humans is the only hormone-specialist platform on this list, offering dedicated programs for men and women across conditions including testosterone therapy, menopause, weight optimisation, and more.
Which clinic is best for 24/7 access?
Maple is the only platform on this list offering true 24/7 on-demand access to a licensed Canadian doctor, by text, audio, or video.
Last verified: 2026-05-26
Sources
- Hormone therapy: Is it right for you? — Mayo Clinic
- Menopause Topics: Hormone Therapy — The Menopause Society
- Treatment of the Symptoms of Menopause: Clinical Practice Guideline — Endocrine Society
- Guideline No. 422a: Menopause — Vasomotor Symptoms (SOGC)
- Medical Management of Menopause Symptoms — Government of Canada (Clinician Guide)
- Regulating Prescription Drugs in Canada — Health Canada (drug authorisation process)